No refunds on shipping!

We only ship within the Continental United States

All shipments require a signature for delivery.

California residents add 8.75% sales tax

If a customer cancels an order after it has been processed a 20% restocking fee will be charged.We are a small company and afford to pay restock fees to our distributors.

Any customer chooses to order a back ordered item and chooses to cancel before the item becomes available will be charged a 5% processing fee.

Exchanges are available on all new unused merchandise that is returned in the original packaging within 20 days towards other immediate purchases of merchandise of equal or greater value. A 3% charge and an additional shipping charge will be added. We must have the original merchandise back to process the exchange. No refunds on shipping!

Damaged merchandise that is damaged in shipping is insured by the shipping company. Merchandise that is damaged before shipping is covered by the manufacturer. If damaged in shipping please, notify the shipper as soon as possible. Then call us so we can send out a replacement and have the damaged merchandise properly picked up. If damaged before shipping see warranties.

Returns must be called in for a pre-authorization. No refunds on shipping! Customer pays shipping on all returned merchandise. No returns on installed merchandise. Merchandise must be returned in original packaging with a copy of the receipt within 20 days of the invoice date. A 20% return fee will be charged on all refunded merchandise.

Warranties are offered by the manufacturer, not the retailer. We only intend to sell good, new merchandise, but in the case of damaged or defective merchandise, we will help you in getting your product replaced by the manufacturer. We are not responsible for the warranty or the refunding of shipping for returning or replacing due to damaged or defective merchandise. No refunds on shipping!

All merchandise is Mail Order Only and must be shipped. No pick-ups or will calls.

Payment will be made to: Good Times Kawasaki 4727 Auburn Blvd. Sacramento, Ca. 95841.